How do I book an activity or tour on your website?
You can book activities and tours on our website by searching for the desired location and selecting the activity or tour you would like to book. You can then proceed to the booking page to enter your details and complete the booking process. Upon confirmation from operator all booking detail will be shared to your given mail ID.
Are the prices on your website final or do they include additional fees?
The prices listed on our website are final and include all taxes and fees. However, there may be additional fees for certain activities or tours, such as equipment rental or park entrance fees. These additional fees will be clearly stated on the activity or tour page before booking.
Are the activities and tours on your website operated by third-party partners?
Yes, all of the activities and tours on our website are operated by third-party partners. We work with a variety of trusted and experienced partners to offer a wide range of activities and tours to our customers. Also each partner have there profile verified with us before posting on our website.
Can I skip XA booking and reach to partner directly for booking?
Yes, we believe in transparency, it is obviously possible for you to access our partner details for booking with them separately but we provide you with the best support and trust with your booking.
What is the cancellation policy for activities and tours booked on your website?
You can visit our cancellation policy page which is common for most of our Activities and Tours, but also there might be few policy which might be applicable to particular Tour or Activity which will be mentioned in the Tour or Activity description if applicable.
How do I redeem my Coupon on your website?
To redeem a Coupon on the payment page, you will need to enter the coupon code in the designated field. The field is usually labeled "Coupon Code" and is located on the payment page. Once you have entered the code, click "Apply" to apply the discount to your purchase.
What should I do if my coupon code is not working?
If your coupon code is not working, there could be a few reasons why. Some possible explanations include:
1] The coupon code has expired.
2] The coupon code has already been used.
3] The coupon code is not valid for the items in your cart.
4] The coupon code has been entered incorrectly.
If you are still having trouble, please contact the customer service to assist you.
